Truist sent those calls to people who were not customers of the Charlotte-bank, according to a class-action suit.

but the challenge is figuring out the best ways to use these insights to inform product and service improvements, said Kate Parker, senior director of customer intelligence at analytics and AI ...

We’re working with the vendor to restore service as quickly as possible ... and Navy Federal Credit Union reported issues. One Truist customer complained on DownDetector that their rent ...

However, DownDetector users from Truist and Navy Federal Credit Union reported issues. One Truist customer complained ... working with the vendor to restore service as quickly as possible ...