The group's super-complaint - which is an action by a consumer body when a large number of customers are affected - says the home and travel insurance sectors are "broken".
Weight-loss jab users could be at risk of invalidating their travel and health insurance, with many unsure whether it should be listed as a medication. More than a quarter of 1,000 UK adults polled by ...
Johanna Leggatt is the Lead Editor for Forbes Advisor, Australia. She has more than 20 years' experience as a print and digital journalist, including with Australian Associated Press (AAP) and The Sun ...
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Family travel 5: Should you opt for travel insurance?
Busy families often find it hard to plan in advance for a vacation. Personal schedules paired with world events can make travel insurance worth pondering. Here are five tips to consider. Where to ...
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Consumers issue urgent 'super-complaint' against insurance companies: 'Tolerated for too long'
Consumer organization and product testing group Which? recently brought to light a large-scale "super-complaint" regarding the faults in the United Kingdom's insurance industry, specifically focused ...
Insurance companies are letting consumers down badly. Today Which? is calling for a fundamental reset of the market ...
Making a claim to an insurance company can be worse than the distress of the original incident, according to Which?, as it launches a rare type of action against the sector. The group's ...
Sophie Venz is a former Deputy Editor at Forbes Advisor. She is an experienced editor and features reporter, and has previously worked in the small business and start-up reporting space. Previously ...
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