While many organizations are doing away with their DEI programs amid political backlash, finding and hiring the best talent ...

Ever walk out of a restaurant, muttering about the wait staff and swearing you'll never go back again? If you're a restaurant owner, unsatisfied customers and bad word-of-mouth are business killers.

As the ink begins to dry on a newly signed franchise agreement, the minds of both franchisor and franchisee will turn to training and onboarding. When and how will the franchisee be trained in order ...

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Assessing the success of your cultural diversity training program typically involves evaluating needs, running training sessions, and conducting followup surveys, focus groups or interviews with ...