IT staff plays a crucial role in keeping organizations running optimally. Support ticketing software aids your IT team in helping your organization while being as productive as possible. The longer a ...

The market for big-ticket server software is going the way pork bellies and other commodities once did: Prices are going down. The overall market for infrastructure software needed to run business ...

Using software bots to buy concert tickets will soon be illegal, thanks to a bill passed by Congress yesterday. The Better Online Ticket Sales (BOTS) Act makes it illegal to bypass any computer ...

Ticketmaster is testing identity-verification software to fight automated ticket-buying bots favored by scalpers. Initial tests have gone well, David Marcus, Ticketmaster’s head of music for North ...

A customer trouble ticketing (help desk) is an assistance resource to solve a customer query. Companies often provide customer support using email, website, and/or telephone. The importance of ...

Spotlight, which was founded by ex-StubHub employees, won a jury verdict in Los Angeles federal court against ticket resale platform. Spotlight accused StubHub of underreporting sales, underpaying its ...

Illegal software has allowed brokers to purchase large inventories of event tickets, making it hard for consumers to access concerts and shows at face value, according to a report released by the New ...

BOISE, Idaho & CAPE CORAL, Fla.--(BUSINESS WIRE)--Meal Ticket and Trackmax today announced a strategic merger to combine their complementary solutions and expand their ROI-driven offerings. The merger ...

Bruce Springsteen‘s team was cautiously optimistic on August 30th, as the first round of tickets went on sale for “Springsteen on Broadway,” a run of 79 solo acoustic shows in a small theater in New ...

Ticket Website proudly announces the launch of ticketwebsite.com, a radically innovative white label ticket website for the secondary ticketing industry. TicketWebsite.com is not just another ...

Martin LaMonica is a senior writer covering green tech and cutting-edge technologies. He joined CNET in 2002 to cover enterprise IT and Web development and was previously executive editor of IT ...