During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

ALBANY, Ga. (WALB) - Some Albany utilities customers say the city’s transition to the new Smart Meters aren’t making the grade during the first phase of the switchover. As we’ve reported the city is ...

EVERETT — After Snohomish County Public Utilities District began replacing more than 400,000 electromechanical meters with advanced digital meters in 2023, at least one resident is unhappy with the ...

With over 10 years’ experience writing about consumer affairs, Sarah leads on energy content at Which?, helping customers navigate the market and exposing poor practice. If you haven't had a smart ...

BUFFALO, N.Y. (WKBW) — As concerns over higher bills continue for NYSEG customers with smart meters, National Grid is rolling out similar technology for its customers in Western New York. "It's new, ...

SAN DIEGO — Faced with scathing complaints over water bills that go back years, the city of San Diego is now undertaking major changes. This includes the way its Public Utilities Department tracks ...

Smart meters are widely used in the rest of the UK and in Ireland, providing real-time information to energy suppliers.