Originally called the NetworkStreaming SupportDesk, the company earlier this year rebranded its appliance as well as itself under the Bomgar name. Regardless of its moniker, the Bomgar Box is ...

"Our online remote support platform enables our customers to manage all their IT needs from a single source," the spokesperson added. "Our team has unmatched experience in handling Windows systems.

Anyone in need of a complete remote desktop software solution should check out TeamViewer. It is especially suited to medium and large businesses, with the added bonus of excellent security features ...

Microsoft has fixed a known issue that caused problems with Remote Desktop and RDS connections after installing Windows updates released since January 2025. Microsoft says that some customers might ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

As households fill up with PCs, gadgets and networking gear, today's troubleshooters are finding ways to skip the house call. Erica Ogg is a CNET News reporter who covers Apple, HP, Dell, and other PC ...