We followed the latest Jeep 4xe fire recall and found why the plug-in hybrid promise is becoming harder for owners to trust.

Help desk vendors Remedy and Peregrine this week will separately introduce products designed to better align business processes with IT assets and service management, which users say helps to resolve ...

It’s been a year now since BMC Software Inc. in Houston officially acquired the Remedy business services management division from Peregrine Systems Inc. (see story), and since that time, the Remedy ...

BMC announces Remedy ITSM on Demand, an IT service management software suite delivered via SaaS, to help customers move from on-premise software models to the cloud – and back again – as business ...