Cybercriminals have found a new vector for ransomware attacks by abusing the Windows Quick Assist feature. These financially motivated attackers, known as Storm-1811, use social engineering tactics to ...

Security researchers have detected Storm-1811, a financially motivated cybercriminal group, exploiting Quick Assist, a client management tool, in social engineering attacks. According to a technical ...

Microsoft's Quick Assist app will be getting enhanced by Windows quality updates, starting this month and the next, and these updates may overcome issues associated with its switch to being a Windows ...

The new Windows add-on for Quick Assist allows IT teams to securely support remote and hybrid employees via Endpoint Manager without a VPN. As companies went remote at the start of the COVID-19 ...

Please note: This item is from our archives and was published in 2017. It is provided for historical reference. The content may be out of date and links may no longer function. Q. I have become the ...

Running into a problem with Windows PCs is a common thing and most of the time, the problem is with the operating system rather than the hardware. At the same time, figuring out the right problem and ...

If you’re the unofficial “tech support” for your family, a new feature hidden deep within Windows 10’s Anniversary Update should be welcome news. It’s called Quick Assist. Anyone who works in the ...

With the release of the Windows 10 Fall Creators Update in October, Microsoft quietly slipped in the new Quick Assist program that many people I spoke to did not know about. Quick Assist is a remote ...