Add Yahoo as a preferred source to see more of our stories on Google. A big change came Tuesday for some Johns Hopkins Medicine patients. The change applies to messages sent through MyChart in that ...

On Dec. 12, the health system said it would charge patients $49 for messages about a new issue or symptom requiring an assessment or referral. Additionally, Allina said chronic disease check-ins, ...

Salt Lake City-based University of Utah Health saw MyChart messages increase 10 percent faster than the volume of patient visits, which prompted the health system to enact changes to cut down on the ...

It’s a Wednesday, and I’m sending a question to my doctor through the messaging portal they encourage us to use. I receive a response not too long after — which is fairly surprising, especially with ...

The University of Rochester Medical Center has announced that starting next week, patients who use MyChart, an app that allows them to message their doctors with questions, may be charged fees ...

Starting Wednesday, patients at Johns Hopkins Medicine will sometimes be charged for asking their physicians for advice through the online patient portal, MyChart. While most messages will remain free ...

Major primary care provider Central Ohio Primary Care is now charging fees for certain messages sent via patient portals like MyChart. These fees, often applied to messages requiring medical expertise ...

COLUMBUS, Ohio — Central Ohio Primary Care (COPC), one of the state’s largest medical groups, has started charging patients for certain types of messages sent through the MyChart online portal. The ...

A Tacoma-based health care network is now charging patients for certain types of online portal messaging with providers, joining other systems that started the practice during the pandemic. MultiCare ...

Patients who ask for their doctors’ help through online portals might soon notice something new: fees for their physicians’ online advice. A growing number of health systems across the country are now ...