Microsoft Teams Phone multi-line update enables admins to assign up to 10 numbers to one user in a unified calling setup.

Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

Virgin Media O2 Business has announced it will offer Microsoft Teams Phone Mobile as part of its business collaboration portfolio, in a move to enable business customers to easily switch between ...

Anywhere365, a provider of cloud-based contact center and dialogue management solutions, has today announced that through its long-term relationship with Microsoft, it will be introducing Microsoft’s ...

As Microsoft has continued to expand Teams Phone features, companies are often using it to manage inbound calls, in effect utilizing Teams Phone as a lightweight call center. At the same time, many ...

Starting April 1, Microsoft will raise by 5 percent the annual commitment, monthly billing option for all new and renewing subscriptions across Buy Online, CSP and MCA-E. Microsoft plans to introduce ...

Microsoft is introducing a new Brand Impersonation Protection feature for Teams calls, set to begin rolling out in mid-May and complete by month’s end. The tool will flag suspected impersonators on ...

Microsoft Teams will soon stop letting users send and receive SMS messages from their Android phones directly within the app. This change will take place in April 2025. Microsoft recommends that users ...