The transition will enhance Ellucian solutions that power student and donor relationships, delivering immersive user ...

The new Teams Phone Extensibility will allow organizations to get the best of their Teams platform by integrating it with ...

Redmond says you could ask one for a 'list of deals ... at risk of falling through' Microsoft today announced two software agents that automate certain business functions for Dynamics 365, its ...

Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and multiple channels efficiently.

Microsoft has launched its new AI Accelerator for Sales to help customers “transform” their sales organisation with Copilot and agents. The programme will include two new agents – Sales Agent and ...

“They connect to both Dynamics 365 and Salesforce, so sales reps can nurture and close deals without even opening their CRM,” wrote Jared Spataro, chief marketing officer for Microsoft AI at ...

On Wednesday, Microsoft unveiled Sales Agent, which can help sales teams close more deals faster by researching leads, setting up meetings, reaching out to customers, and even closing sales for ...

What will a LinkedIn integration with Office 365 and other Microsoft cloud products actually ... products like the Outlook email client, Dynamics CRM, or even the recently released Planner platform.

Microsoft Corp. has announced the launch of new AI-powered Sales Agents designed to help businesses accelerate deal cycles and boost productivity by automating key sales tasks.