You may have heard the phrase “what gets measured gets managed.” So when we want something done, we slap a metric on it and manage toward that metric. Seems reasonable enough, right? It’s not, though.

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More One of the major challenges leaders of software companies face is giving ...

I was talking with Tony about his benefits consulting company when he shared his biggest struggle. (Disclosure: Tony was a former business coaching client for three years.) “David, how do I get my ...

16 Metrics and Indicators for Measuring Company Culture from Experts Company culture shapes every aspect of business performance, yet many leaders struggle to measure it effectively. We asked industry ...

There is no "right" answer. It varies by business, by situation, and by intent of the test being conducted. Each of these metrics measures something different and it is critically important to ...