Whether you love a loyalty discount at the supermarket or frequently forget your loyalty card, loyalty programs (LPs) can be ...

Loyalty programs need to be more focused on immediate and functional rewards. Between a tougher economy and consumer demand for immediate gratification, research shows reward programs must evolve.

In loyalty programs, AI and machine learning improve the customer experience and influence purchasing habits. According to Bond, 95% of customers want to use emerging technology like chatbots, AI, VR, ...

The lights are bright at the “Rink Exchange,” with hundreds of hockey fans sitting excitedly in their seats. The University of Oregon club... Discover the best loyalty program software for restaurants ...

For decades, brands have invested in loyalty programs to attract and retain customers. From traditional “earn-and-burn” points programs—such as frequent flyer and shopper rewards—to those providing ...

What is a loyalty program? It’s a program designed to get customers to come back. That’s different than true customer loyalty, but it’s a pretty darn good start. In our 2024 State of Customer Service ...

The future of loyalty is a frictionless flywheel that gains momentum with every joint success. Stop incentivizing purchases and start enabling program members’ success. Loyalty programs work best when ...

Retail rewards programs can be a smart way to save money at establishments you frequent. If you collect points, don't keep ...

Convenience retailers can leverage customer data and loyalty programs to drive growth in an inflation-conscious market ...

The distributor and branded fuel retailer reported a 42% increase in site visits among “highly engaged members” after ...

Discover which hotel loyalty programs offer the best value in 2026 as point redemptions face increasing challenges.