Active loyalty members are the “single most important digital metric” for McDonald’s, EVP and CFO Ian Borden said.

Not all fast-food apps are created equal. Here are some of the top-performing franchise loyalty apps — and why they offer the best value for customers. Fast-food franchises increasingly use loyalty ...

Some look skeptically on the intersection of hospitality and technology. Just ask the humans doing battle with reservation-booking bots to score tables. Yet a new generation of restaurant loyalty apps ...

For decades, the paper coupon was the undisputed king of grocery savings. The ritual of clipping, sorting, and stacking was the only way to significantly lower a food bill. Today, that ritual has been ...

Prices at fast food chains, restaurants, and even grocery stores have spiraled out of control over the past couple of years. Luckily, not all hope is lost — if you’re a savvy shopper, you might know ...

As retailers around the world try to put their best foot forward in the new year, they’ll likely see some key changes coming to the loyalty space.

In today’s hyper-connected world, your phone’s maps app predicts when it is time to head to "work,” health trackers buzz to remind you to stretch your legs, and voice-activated devices nudge you to ...

This transcript was prepared by a transcription service. This version may not be in its final form and may be updated. Ariana Aspuru: Here's Your Money Briefing for Friday, February 14th. I'm Ariana ...

Hickory-smoked bar-b-q is great, but Buddy’s loyalty rewards are even better. The beloved East Tennessee franchise just made it easier for guests to enjoy A Smokin’ Good Deal with the launch of their ...

Keells is set to usher a new chapter in customer experience with the relaunch of Keells Nexus with the introduction of its ...

Loyalty can be a tough metric to master. It can also make or break your business. Once you can accurately calculate customer acquisition costs and lifetime value in a reliable way, you’re an ...