If the pandemic has shown anything, it is that colleges and universities can make significant change -- like scaling online learning or implementing test-blind admissions policies -- much faster than ...

Creating effective improvement cycles will help manage change after a big launch. When the excitement of a big project is over, intranet teams often fail to make a successful transition to business as ...

Process improvement can be a frightening concept. For many people, it signals the start of a downsizing cycle or at least a period of uncomfortable change. The truth is, process improvement has been a ...

One of the most crucial — and often most challenging — steps in changing hospital processes is gaining buy-in from physicians and staff. For changes in areas such as information technology, the ...

This week we are taking a break from our regularly scheduled programming to reflect on an annual gathering and a special meeting hosted by the Carnegie Foundation for the Advancement of Teaching ...

As we enter the second decade of the 21st century, medical practices face a host of financial challenges. The unknowns of health care reform, changing reimbursement and rising bad debt from the ...

In today's business landscape, lean principles have become essential to achieving efficient and effective operations management. With a foundation built on reducing waste and fostering continuous ...