Patient portals can make or break a positive care experience. As the healthcare sector begins to embrace the idea of patients as consumers, having an efficient and easy to use patient portal is a ...

Beth Cavanaugh, 79, was starting a new medication when she ran into a modern hurdle: Her doctor’s office required all follow-up questions, even those about side effects of the drug, to go through the ...

LMH Health, 325 Maine St., is pictured in May 2021. It never fails. You get home from an appointment with your doctor and it dawns on you that there’s one question you forgot to ask. You can’t always ...

Advocate Aurora Research Institute scientists are using Advocate Health Care's large, diverse patient population to study how different groups of patients are using the system's patient portal. In a ...

Health system chief medical information officers told Becker’s they’ve reduced patient portal messages for physicians with the help of both human colleagues and artificial intelligence. Clinicians’ ...

Are you thinking about asking your doctor a question through your online patient portal? At the University of Michigan Health and a growing number of hospitals across the U.S., it could cost you. U-M ...

Credit: Getty Images In a survey, most providers in a large integrated health system said they accepted billing for e-visits and indicated that it took little to no effort to complete. A study ...