NORWALK, Ohio (WJW) – Norwalk police said a female employee was violently attacked by a guest just days after he checked in.

Leaving out the "do not disturb" sign during your entire stay does not make a housekeeper's job easier. Catherine McQueen via Getty Images Being a hotel housekeeper is hard work. The job can involve ...

From surprise housekeeping fees and 100% mini bar mark-ups, to “eco” surcharges and parking costs, these bizarre hotel ...

Are you ready for the latest hotel gimmick? It's giving you what you want. I know, it's revolutionary. But that's the surprising discovery Eric Stone recently made when he booked a room at a Holiday ...

A hotel housekeeping employee is charged with raping a guest while she was in her room. Nolasco Lopez Ramirez, a 25-year-old from St. Paul, is charged with A hotel housekeeping employee is charged ...

ST. LOUIS – A housekeeper at a Central West End hotel is accused of entering guests’ rooms and stealing their valuables last month. According to the St. Louis Metropolitan Police Department’s probable ...

Moving swiftly, Felicitas pinched the pillows in half with her forearm so they slid smoothly into the pillowcase. She flung the double-sized mattress up as if it didn’t weigh over 50 pounds and tucked ...

Cristina Velasquez has cleaned up almost every imaginable mess during her 21 years as a hotel housekeeper, but the scene awaiting her when she opened the door to a room at the Hilton Garden Inn in ...

Every hotel room tells a story, and sometimes, that story includes a six-foot snake or a $6 million watch left behind. While most guests forget chargers or socks, hotel staff around the world have ...

Being a hotel housekeeper is hard work. The job can involve long hours and intense physical exertion. Cleaning rooms in a timely manner demands an attention to detail and an ability to work under ...

The pandemic has added stress to most jobs, but the work of hotel housekeepers has become increasingly difficult. Cristina Velasquez has cleaned up almost every imaginable mess during her 21 years as ...