ATLANTA--(BUSINESS WIRE)--Hotels have come a long way from placing QR codes in rooms for digital menus or relying on repetitive AI-generated text message pings. Today, Product Genius, an AI-powered ...

"AI ‘significantly enhancing’ personalisation of guest experiences" was originally created and published by Hotel Management ...

The New Enseo offers a new path forward – speed, service and value driving the in-room tech stack at a time of industry ...

For decades, technology in hospitality was invisible to the guest. Systems ran in the background — handling reservations, processing payments, managing labor — but rarely did they shape how a guest ...

This sponsored content was created in collaboration with a Skift partner. The lodging industry may be cyclical, but good customer relationships are not. Hotel brands with strong customer loyalty will ...

Questions around the predictability of supply chains continue to underpin a difficult hotel operating environment. Furthermore, guest expectations have become much more nuanced and personalized than ...

The third-party hotel management market is a unique niche for which there is very limited information available on competitor performance on guest satisfaction. While hotel operators rely on ...

If we want to meet the demands of the next generation of residents, we must evolve. That means rethinking who we hire, how we train and what we value in leadership.

ALPHARETTA, Ga.--(BUSINESS WIRE)--More than one-third of adults expect to visit a casino during the next 12 months, according to the October 2023 edition of the American Gaming Association Outlook.

Pictured from left to right: Kristian Toivanen, Aurelia van Lynden, Rasha Lababidi, Dan Clayton Kempinski Hotels has announced the appointment of three new Vice Presidents – Kristian Toivanen, Aurelia ...