FT. LAUDERDALE, Fla.--(BUSINESS WIRE)--iQor, a global leader in customer engagement and BPO solutions, is revolutionizing customer service with AI-simulated training. Integrated into iQor’s Symphony ...
TAMPA, FL, UNITED STATES, February 12, 2026 /EINPresswire.com/ -- Activated Insights, a leading provider of training, ...
Foundever™ and Zenarate Announce Strategic Partnership to Revolutionize Customer Experience Training
MIAMI and PALO ALTO, Calif., Nov. 1, 2023 /PRNewswire/ -- Foundever™, a global leader in the customer experience (CX) industry, has announced a new strategic partnership with Zenarate, the leading AI ...
I recently came across a powerful quote from my friend Lorie Guest that made me stop and think. She said, “Leaders often believe that if they hire good people, their employees will know how to treat ...
In this edition of CMSWire TV's Beyond the Call, Dom Nicastro, editor-in-chief at CMSWire, is joined by Marietta Silva-Allison, principal leader of customer experience at Intuit TurboTax. Marietta ...
Forbes contributors publish independent expert analyses and insights. I explore personal branding and storytelling in the digital age. Jun 04, 2024, 12:00pm EDT Transform your customer interactions ...
Target launched a new internal training program aimed at helping new hires enhance the in-store customer experience. The internal team member training program, called "10-4," was shared with Target's ...
The relationship between any business and its customers rests upon the customer experience. Statistics clearly show that finding new business costs more than keeping existing customers. This is why ...
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