Mary Navalinsky wasn’t on the job too long before she had her first experience as a front desk clerk for a hotel when she realized she could be overwhelmed. But her education and training kicked in, ...

As a travel writer for the past two decades, I have spent a lot of time in hotels, often staying at dozens of properties each year. And while I always stop at the front desk when checking into a hotel ...

HOLYOKE — Holyoke Community College is running a free, five-week hotel training program starting Wednesday for people interested in jumpstarting a career in the hospitality industry. The hands-on, ...

Waiting until you've been wronged by a hotel to navigate the legal technicalities involved is a mistake. Know your rights ...

While on vacation in Nashville, three friends arrived to find their hotel's front desk abandoned. With no one to check them in, they began working the desk, documenting the adventure on TikTok. The ...

Pete Sager had anything but a normal check-in when he arrived at a La Quinta hotel in Florida last month. Instead of staff greeting him from behind the front desk, a single candle burned on the empty ...

A group of friends from Georgia took over their Nashville hotel when they realized there was no one working at the front desk to check them in. Screengrab from @ahow15's TikTok A group of friends who ...