When I wrote a column on taking care of customers, one negative e-mail stood out to me because it illustrates an important point so well: Companies need to continue to stress customer service and ...
The difficult customer: We have all seen them, most of us have dealt with them and some of us have even been them. The fact of the matter is, as small business owners we all work with customers that ...
Former reps reveal what they say happened at the other end of the phone. — -- More and more disgruntled customers are posting personal horror stories online about their interactions with customer ...
Hosted on MSN
A Difficult Customer Rants At An Innocent Employee, But She Knows She Wasn’t In The Store When The Incident Occurred
We’ve all encountered unreasonable people in the wild. In this story, one woman causes a lot of heartache over $20. Let’s figure out the truth here. Went to work on Tuesday when a woman came in to ...
The Associated Press on MSN
A jury will look at whether Amazon tricked customers into joining Prime — and made it hard to leave
A federal trial beginning in Amazon’s hometown this week is set to examine whether the online retailing giant tricked customers into signing up for its Prime service and made it difficult to cancel ...
Without getting into a flaming match about which network sucks the most, who wants these customers? There are lots of people on these boards who work for just about every carrier, and I'm curious if ...
SEATTLE -- Amazon has reached a historic $2.5 billion settlement with the Federal Trade Commission, which said the online retail giant tricked customers into signing up for its Prime memberships and ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback