Recent research suggests that hundreds of billions of dollars are lost every year in the U.S. due to problems in the workplace that lead to missing productivity, employee absenteeism, staff turnover, ...

The difference between companies that thrive and those that stall? How their leaders deal with conflict—or whether they deal ...

Ultimately, work doesn’t get easier when you avoid the heat. It gets easier when you help your team build the aptitude to ...

Few of us relish conflict. It’s discomfiting and stressful. It’s also inevitable in any workplace, especially now, when social and political tensions sharply divide the world. In a recent survey by ...

A coaching client collapsed into the chair across from my desk, her face telegraphing defeat. “I barely survived a lunch break with ‘Paula from Payroll.’” “‘Lexy,’ what happened?” I asked. “Paula ...