Conferencing software Webex has a number of accessibility features built-in and has worked with Applause to test how well these work Continue Reading ...

Effective customer relationship management (CRM) is essential in today's competitive business landscape. Two of the leading platforms in this area are HubSpot and Salesforce. Both offer comprehensive ...

Marketing automation leader Klaviyo, the company powering smarter digital relationships, has today announced the launch of ...

Customer Relationship Management (CRM) helps organizations deliver exceptional customer service and support. Good CRM tools and strategies enable call centers, contact centers, and customer support ...

CSDP's Service Relationship Management (SRM)© for Field Service software focuses on ensuring that service technicians with the right skill set are properly dispatched the first time with the right ...

Join us as we explore how AI is revolutionizing workflow execution-eliminating friction, enhancing efficiency, and ...

Prioritizing customer satisfaction and keeping the Lifecycle Clock running smoothly is key to thriving in an increasingly ...

A new offering from Klaviyo is billed as the only customer relationship management platform built for consumer brands, not B2B firms.