"ConnectSmart is not just automation—it's empowerment," said Doug Hubler, NetCarrier's CTO. "We're building AI agents that don't just respond—they collaborate. They tap into live data, connect APIs, ...
David Pogue is a six-time Emmy winner for his stories on "CBS Sunday Morning," where he's been a correspondent since 2002. Pogue hosts the CBS News podcast "Unsung Science." He's also a New York Times ...
Customer experience is entering the sci-fi age: knowing and understanding customers on an individual level, providing ...
A truly comprehensive CRM system captures all of it. It aggregates and organizes every customer touchpoint into a cohesive profile, accessible to everyone who needs it. That doesn’t just create better ...
While voice AI agents are already able to automate simple requests, automating complex workflows is still elusive, meaning ...
As companies look for more ways to acquire and retain customers, it is essential to have the proper methodologies in place to ensure customer success. Inbound marketing can be a key part of this ...
TORONTO--(BUSINESS WIRE)--Syntheia Corp. (“Syntheia” or the “Company”) (syntheia.ai), CSE – SYAI, Syntheia, a Canadian leader in conversational AI SaaS, is transforming customer service by delivering ...