Outgoing CISA chief Jen Easterly called on buyers to demand better security standards from their software suppliers. The Security Think Tank considers what better means, and what best practice for ...

It’s about changing brand methods, implementing new strategies ... Customer Lifetime Value (CLV): The total revenue a business can expect from a single customer throughout their relationship.

Customer Relationship Management (CRM) helps organizations deliver exceptional customer service and support. Good CRM tools and strategies enable call centers, contact centers, and customer support ...

Imagine you’ve built or onboarded in your portfolio the perfect software productpowerful, intuitive, and ready to ...

Built with a structured yet flexible framework, the SAM Program allows CSPs to align globally while honoring the unique ...

Communication strategy and reputation ... marketing positioning to crisis management. The foundation of reputation management lies in proactive preparation and relationship building.

Prioritizing customer satisfaction and keeping the Lifecycle Clock running smoothly is key to thriving in an increasingly ...

Customer Relationship Management (CRM) Apps for Effective Engagement ... while email marketing apps facilitate targeted ...

Learn how Customer Relationship Management practices can help with your specific needs. Select one of the industries below to explore related in-depth features, news, expert commentary, case studies, ...

The synergy generated when a CCO and CFO work together not only boosts revenue for the entire business, but enables long-term workplace agility.