Akshay Mahajan is executive vice president for AEC (architecture, engineering and construction) at Unanet, a software company ...

In the case of investment companies, integrating customer relationship management (CRM) systems with portfolio management ...

Find the right customer relationship management solution for your small business with this step-by-step guide to comparing the best CRMs, in-demand features, and pricing.

In the early days of CRM, companies had to rely on manual tools like a Rolodex for a rudimentary form of contact management.Customer contact details were written down by hand on cards that were ...

A customer relationship management, or CRM, platform is an application that enables companies to store information about customers in one place. Salespeople use the data in a CRM to inform their ...

For the past three years, Dorfman has sat at the helm of Bounteous’ CRM team, helping it grow from a unit of three to 13. The CRM team provides strategic services to Bounteous’ clients, including ...

America’s Best Customer Service 2025 highlights companies that excel in delivering the best customer experience using a variety of measures, including public data and a large-scale confidential ...

Customer Relationship Management Industry Report 2024 ... These companies have a keen eye on the future and drive innovation that meets upcoming needs before they become commonly visible.

Good relationship management is no longer defined by who you know in the bank. It is defined by how well the bank knows you. Banks must rethink, retool, and rewire how they engage with customers.

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed ...

Customer Relationship Management (CRM) ... Good relationship management can improve a company's reputation which helps to attract new customers, vendors, and suppliers.