Hello, which “you” is reading this, how and where? As many others have observed in these articles, at no time has the mantra “be where the consumer is” been more relevant in our multi-channel world.

High-context communication can be defined as the type of communication where many intricate factors (such as status, social relationships, social environment, formality, non-verbal gesture, silence, ...

While I get set to release my newest book -- about a month from now -- I'm going to run some excerpts (maybe) and some awesome guest posts (definitely). That way, those of you starved for knowledge, ...

Life can be tricky. We have so many decisions to make. It's a good thing we have an orbitofrontal cortex and hippocampus to help us. These areas of the brain work together to help us sort through ...

Artificial intelligence may be getting faster, sharper, and more powerful by the day, but power without perspective can be dangerous. In the world of personal finance, where trust and accuracy define ...