Have you heard about chatbots and want to learn more about what they're used for? Read on for everything you need to know.

Pizza night? Don’t open Uber Eats or DoorDash. The 44-year-old California chain called Pizza My Heart now lets you text a number and chat with an artificial intelligence chatbot to place your order.

UT Professor Ben Bentzin said crafting an email is just as common as prompting a chatbot these days.

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Perhaps we’ve gotten a tad too accustomed to outsourcing our ...