If your home was hit hard by Hurricane Sandy, it’s likely your cable box and modem didn’t fare well either. Cablevision and Comcast have set up a policies to deal with credits and lost or damaged ...

On the 11th day he had no cable service -- six days after the power came back on -- Jason Alter stopped calling the Cablevision customer service line and started emailing the chief executive officer.

Cablevision Systems Corp. said Friday that it will offer credits to Optimum customers who lost services during superstorm Sandy, which ravaged Long Island earlier this week. The Bethpage-based ...

Cablevision customers lost their e-mail service Thursday and remained without service for a portion of Friday before service was restored as the company worked to correct the problem. The interruption ...

Well, this is awesome news for Cablevision, Time Warner and Comcast customers. If you live in the NY/NJ/CT area, the three companies have just announced a Wi-Fi roaming agreement that opens all of ...