Dear John: You are my last resort. I am trying to get a refund from Optimum/Altice. I have attached paperwork regarding all of my efforts. My daughter and I are on the account together. While she was ...

Disputes between TV providers and channels are nothing new, and for Optimum TV subscribers they started the new year without ...

Altice reached a deal with WPIX/11 owner Nexstar, restoring the station on the television sets of Optimum cable subscribers, according to a joint announcement from the two companies released Saturday ...

This story was first published on Feb. 6, 2020. After Optimum announced higher prices last month, I vowed to find another option. Our monthly Optimum bill for triple-play service of cable, telephone ...

Have you been really jealous of those other Cable guys with their apps? Cablevision users, the wait is over. You can now grab the Optimum App. It is designed for people with Optimum Online and iO ...

Optimum cable customers in Morris County were startled Thursday by blue-screen interruptions in their regular television programs announcing an "emergency" that turned out to be a false alarm. The ...

Jackson resident Valerie Kern is not happy with Optimum right now. "They have taken eight channels away and given maybe one decent one and one stupid one and raised the prices," Kern said. "I don't ...

New York-area fans of the Knicks, Rangers, Devils and Islanders who pay for Optimum's TV service have started 2025 without access to their favorite teams. Eli covered the latest in the ever-changing ...