There's lots of buzz about Avaya's new Aura Session Manager announced earlier today and for good reason. Aura seems to provide a new paradigm offering a common programming interface into PBXs and ...

AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...

Avaya has unveiled a single-server unified communications product for medium-sized businesses that uses standards-based virtualisation technology. The Avaya Aura midsize product, announced on Monday, ...

The proposition seems to be that Nortel customers also deploy Avaya communications platforms and applications, using Aura to connect both companies' platforms to the Aura core. But the more ...

We're seeing increased use of virtualization, license entitlements bundled with other license procurements, and the maturation of the roadmap to integrate Nortel products into the Avaya portfolio.

Avaya today announced a breakthrough in communications-enabled applications development designed to drive the next wave of transformation in business collaboration. Today, a new development platform, ...

Among the major updates is Avaya Aura Contact Center, a multimedia work assignment application that ties voice, e-mail, Web chat, instant messaging and other tools using Session Initiation Protocol ...

AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...

Avaya launched Avaya Aura Contact Center, a multimedia work assignment application for mid-sized contact centers that connects customers, agents, and experts. The application uses voice, video, email, ...

Avaya announced its new architecture for virtualized unified communications applications, unveiling Avaya Aura Virtualized Environment (Avaya Aura VE). With the announcement, businesses can choose ...

Software has become the new face of unified communications (UC) integration as enterprises with multivendor systems and applications want to tear down silos between different communications and ...