The partnership will make it easier for technicians and service providers to identify and purchase parts for warranty jobs.

If you're expecting a good customer service experience when you need a repair on a major appliance, don't hold your breath. A recent Consumer Reports National Research Center survey of more than ...

Do you feel confident when it comes to do-it-yourself appliance repair? Here’s what you need to know to save money on your ...

Some appliances are more or less necessary to survival these days, like a refrigerator. Others, like dishwashers or laundry machines, save us a lot of time and personal labor. These appliances can be ...

Every year the Survey Research team at Consumer Reports gets tens of thousands of responses from our members about problems they’ve had with their kitchen and laundry appliances. In our most recent ...

Originally hailing from Troy, Ohio, Ry Crist is a writer, a text-based adventure connoisseur, a lover of terrible movies and an enthusiastic yet mediocre cook. A CNET editor from 2013 to 2024, Ry's ...

People who work in the appliance repair industry repair and maintain a wide variety of equipment and appliances for households and businesses. Examples of appliances that employees in this industry ...

All of Jacquelyn Smith’s GE appliances broke down at the same time. Repeated visits by GE technicians have failed to fix the problems. What can she do about this appliance repair disaster? I ordered ...