American's new AI trip planner acts like a digital travel agent. Here's how this smart tool worked, and what it got wrong.

American Airlines' new tool allows prospective travelers to search flights with prompts like " a week long ski vacation with ...

*A Charlotte woman has questions after noticing that her bank statement following a trip on American Airlines had a surcharge from the airline that, for some odd reason, mentioned her race. Kyetra ...

An American Airlines flight from Los Angeles to New York City turned back after passengers became sick from unknown fumes in ...

PHILADELPHIA (WPVI) -- If you've ever had your travel disrupted by a flight delay or cancellation, you may relate to Helen Stagg's experience. Stagg, of Houston, Texas, told the Troubleshooters, "My ...

American Airlines is testing a new AI-powered booking tool for experience-based travel searches. The feature allows users to search with natural language prompts like "a beach vacation in February." ...

American Airlines is canceling hundreds of flights out of the Chicago O'Hare International Airport in August, according to the Arizona Republic. Flight schedule data from the data analytics company ...