We spoke to Verizon's consumer group CEO about how he sees Google Gemini revolutionizing customer service quality.

The new deal offers so many perks that it may actually convince more than a few Verizon users to actually make the switch, ...

The enhanced customer experience includes AI-driven support in the app that is more customized and available around the clock ...

T-Mobile claims it now operates the best wireless network in the U.S., based on new data from Ookla. But Verizon disputes the ...

Verizon is offering a free Unlimited Welcome line for 36 months via monthly credits to select existing customers as a loyalty ...

The changes include adding a 'Customer Champion' to field your query until it's resolved, updating you on their progress via ...

Butler says the company had “worked very closely with Google” to prevent the Verizon AI agent from hallucinating by creating ...

Verizon is calling it quits on its +play program next month, instead focusing on its myHome and myPlan offerings.

Verizon Business has won a contract to build multiple private 5G networks at Thames Freeport, one of Britain's busiest ...

Shares of Verizon Communications Inc. VZ shed 1.20% to $42.12 Wednesday, on what proved to be an all-around mixed trading ...

Verizon Communications Inc. VZ recently secured a multibillion-dollar contract to provide a Private 5G Network along the ...