Carnival cruisers have a right to be frustrated about the cruise line’s new loyalty program, but this type of response is ...

Carnival's elimination of lifetime loyalty status has long-time cruisers furious. Comments from their brand ambassador ...

Popular loyalty programs with major brands are set for shake-ups in the new financial year, with one to close for good.

Carnival Cruise Line is replacing its longtime loyalty program with Carnival Rewards, a flexible, points-based system ...

According to a statement shared by the company’s Brand Ambassador John Heald, Carnival Cruise Line will listen to its guests ...

Carnival has released another letter in an unsuccessful attempt to lessen the backlash to their new loyalty Rewards Program.

The cruise company is making changes that will put greater emphasis on how much its guests spend, rather than how many days ...

Agoda CEO Omri Morgenshtern believes the best loyalty program for travel companies is simple: just keep prices low.

Carnival brand ambassador John Heald on Monday posted a message from Carnival to its guests, which promised them that "we are ...