The effort culminated in two core offerings: a near real-time customer feedback insights tool based on an analysis of up to 30 million client conversations from multiple channels; and the Truist ...

One bright spot in the studies: digital spending analysis and budgeting ... its comprehensive 2022 customer-satisfaction scores in which Bank of America, Truist, PNC and Wells Fargo were listed ...

Truist's growth depends heavily on core lending and banking after selling its insurance brokerage, but weak customer satisfaction and lost market share are concerning. Management's focus on ...

the bank ranked below the study average for overall customer satisfaction in both mobile and online banking. To get in touch with a Truist Financial customer service representative, call from 8 a ...

Truist earns a 3.75 out of 5-star rating from Business Insider, based on its loan options, affordability, customer satisfaction, and trustworthiness. Truist is an affordable mortgage lender for ...

Truist and Bank ... drop for mobile app satisfaction from customers, according to a recent J.D. Power study. How Duke Energy utilities fare in surveys on customer satisfaction Are customers ...

To help you understand borrowers’ subjective experiences, NerdWallet has gathered customer satisfaction ratings from J.D. Power. We also contacted Truist customer support. → Slightly below ...