The effort culminated in two core offerings: a near real-time customer feedback insights tool based on an analysis of up to 30 million client conversations from multiple channels; and the Truist ...

Truist's growth depends heavily on core lending and banking after selling its insurance brokerage, but weak customer satisfaction and lost market share are concerning. Management's focus on ...

the bank ranked below the study average for overall customer satisfaction in both mobile and online banking. To get in touch with a Truist Financial customer service representative, call from 8 a ...

Truist Financial Corp. (NYSE: TFC), Bank of America Corp. (NYSE: BAC) and Wells Fargo & Co. (NYSE: WFC) continue to fall short for customer satisfaction, according to a recent 2024 J.D. Power study.

Truist and Bank ... drop for mobile app satisfaction from customers, according to a recent J.D. Power study. How Duke Energy utilities fare in surveys on customer satisfaction Are customers ...

See reviews below to learn more or submit your own review. Truist Mortgage (NMLS #399803) is the mortgage branch of Truist, a commercial bank based in Charlotte, North Carolina, with over 15 ...

To help you understand borrowers’ subjective experiences, NerdWallet has gathered customer satisfaction ratings from J.D. Power. We also contacted Truist customer support. → Slightly below ...